Privacy Policy for High Point Gutter

Effective Date: September 01, 2024

Table of Contents

1. SCOPE AND APPLICATION
2. HOW WE COLLECT INFORMATION
3. INFORMATION WE COLLECT
4. COOKIES AND ONLINE ACTIVITY TRACKING
5. HOW WE USE YOUR INFORMATION
6. HOW WE SHARE YOUR INFORMATION
7. HOW WE PROTECT YOUR INFORMATION
8. USER PRIVACY OPTIONS
9. CHILDREN’S PRIVACY
10. OTHER IMPORTANT INFORMATION
11. CONTACT US
12. CALIFORNIA CONSUMER PRIVACY ACT NOTICE
13. A2P 10DLC AND SMS POLICIES

1. SCOPE AND APPLICATION

High Point Gutter (‘High Point,’ ‘we,’ ‘us,’ or ‘our’) collects, uses, and discloses personal information through our website, services, and other online/offline interactions. This policy applies to all users of our services, regardless of whether you are a registered user or not.

2. HOW WE COLLECT INFORMATION

We may collect information from you through the following methods:
    – Directly from You: When you provide information through forms on our website, request services, or communicate with us directly.
    – Automatically from You: When you interact with our Site or Services, we automatically collect certain information through cookies, web beacons, and other tracking technologies.
    – Third-Party Sources: We may also collect information from third-party referral services, publicly available sources, and social media platforms in accordance with the law.

3. INFORMATION WE COLLECT

We may collect the following categories of information from and about you:
    – Profile and Contact Information: Your name, email address, phone number, mailing address, and other contact details.
    – Payment-Related Information: Billing and payment details for transactions.
    – Communications: Records of your communications with us, such as emails, phone calls, or messages.
    – Publicly Available Information: Information from public records, public sources, or third-party databases.
    – Device and Online Activity Information: Information about how you interact with our Services, including IP address, browser type, operating system, and device information.

4. COOKIES AND ONLINE ACTIVITY TRACKING

We and our service providers use cookies and other tracking technologies to collect information about your usage of our Services. These tracking technologies may include:
    – Cookies: Small files stored on your device that allow us to identify your browser and capture information such as your interactions with our Site.
    – Web Beacons and Pixels: These are embedded in our emails and on our Site to help us understand how users interact with our Services.

When you visit our Site, these tools collect information such as:
    – Usage Data: Includes the pages or content you view, search history, interactions with ads, and the time and duration of your visits.
    – Device Data: This includes your IP address, device type, browser type, and operating system.

You can manage your cookie preferences through your browser settings or opt out of specific tracking activities by visiting industry-standard opt-out sites like [http://www.networkadvertising.org](http://www.networkadvertising.org).

5. HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including:
    – Providing Services: To register you for services, process transactions, and manage your orders.
    – Customer Support: To provide you with customer service and respond to your inquiries.
    – Improving Services: To monitor usage trends, enhance the functionality of our Site, and detect technical issues.
    – Communication: To send you updates, marketing materials, and information about your orders and our services.
    – Transaction Processing: To process and complete financial transactions related to the Services you request.
    – Fraud and Spam Prevention: To detect, prevent, and respond to fraud, security breaches, and potentially illegal activities.
    – Marketing: To send marketing materials that may be of interest to you, including offers and newsletters.

You may opt out of marketing communications at any time by following the unsubscribe link in any email or contacting us at [email protected].

6. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:
    – Service Providers: We share your information with third-party service providers who help us deliver our Services, including IT providers, payment processors, marketing partners, and customer support.
    – Advertising Partners: We may share your data with advertising partners who use this information to provide you with tailored advertisements.
    – Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of High Point, its affiliates, employees, or the public.
    – Business Transfers: In the event of a sale, merger, or transfer of all or part of our business, we may transfer your personal information to the new owner.

7. HOW WE PROTECT YOUR INFORMATION

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, theft, or misuse. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

In the event of a data breach, we will notify you as required by applicable law.

8. USER PRIVACY OPTIONS

You have the following rights and choices regarding your personal information:
    – Direct Marketing: You can opt out of receiving direct marketing communications by following the unsubscribe instructions in the emails we send you or contacting us directly.
    – Cookies: You can manage your cookie preferences through your browser settings or by visiting our cookie management page.
    – Interest-Based Advertising: You can opt out of interest-based advertising by visiting [http://www.networkadvertising.org](http://www.networkadvertising.org).

9. CHILDREN’S PRIVACY

Our Services are intended for users over the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly take steps to delete that information.

10. OTHER IMPORTANT INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Backup information related to your account may be retained for some time after cancellation for fraud detection or compliance purposes.

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 14102 NE 189th St Suite #100 Woodinville, WA 98072

12. CALIFORNIA CONSUMER PRIVACY ACT NOTICE

California residents have the right to request access to their personal information, request deletion of their personal information, and opt out of the sale of their personal data. To exercise these rights, please contact us as described in Section 11.

13. A2P 10DLC AND SMS POLICIES

SMS Communications: By providing your phone number, you consent to receive SMS messages from High Point Gutter, including notifications, promotions, and customer service communications. Message and data rates may apply.

A2P 10DLC Compliance: We comply with Application-to-Person 10-Digit Long Code (A2P 10DLC) regulations to ensure secure, authorized delivery of SMS messages.

Opt-Out: You can opt out of receiving SMS communications at any time by replying ‘STOP’ to any message. If you opt out, we may still send you important service-related notifications.

Data Sharing: We do not share your phone number with third parties for their marketing purposes without your explicit consent.